Around 40% of Singapore population are living alone in 2020. Expected 70% of Population to live alone by 2030!
Who are they and Why?
Elderly who is left behind by children/passed away spouse. Divorced/Divorcee who choose to live alone after divorce. Singles who choose not to marry and live alone. Permanent residents who stay alone here to work.
Just that, all of us are different. Some like to stay alone and being happy as oneself. To be honest speaking, I'm enjoy of being alone too. Freedom is key to happiness sometimes
Can I rely on my friends/kin to monitor me when I am old?
Answer is YES(temporary due to good friends) and then a NO due to quarrel or any grudges later. Among people relations, there will be frictions and pride in between. Hence who can you rely on? If for free, nobody will help you. If it is paid service which the service provider need to fulfil. They will monitor you as promised as paid. Just like your mobile phone plans. For SGD$3/yr(estimated), it is definitely affordable. You can pay 1-time straight lifetime plan which is just only SGD$199. No friend in the world can help you for 30 yrs or more. If he/she help you. Who will help him/her when you left him/her early? Logic right?
How about those non-profit organisation to monitor you?
If they have enough manpower, they will maybe pop-by to say hi and deliver some goodies to you door to door for resident.
When there isn't. Maybe 10yrs or 20yrs once? Or even no. Hence, there is no free lunch in this world.
Who can you get to monitor you when you are living alone?
This is the final question. If there is fee, the fee will promise a service with service level agreement. The provider will honour the word to monitor you.
Hence, it is better to rely on a service provider than a friend/kin who may think you are making use of him/her. As a phrase, it is good to rely yourself than others. Engage HelpMeCheck to monitor you.
Living Alone Tragedies News Happened in Real Life Can be saved and prevented if detected early. And it is getting more and more cases!
Feeling Worried about yourself or someone you know who is living alone? Better to act now before it is too late and end up being one of the victims here!
Potong Pasir (Jul 2020)
Katong Condo (Nov 2020)
Objectives for Resident Living Alone Watch and Alerts
To watch over Resident/Elderly living alone
Fast and early detection on any abnormalies
Alerts to Kins/Caregiver/Friend to visit the Resident Living Alone if inactivity occur
How it works?
Once signed up and payment maid, LAM staff will contact user on the day to install the sensor at a place(example:living/walkway/doorway)(For Singapore Only)
Staff will link up the sensor to the network(home WIFI/mobile hotspot) by LAM staff(For Singapore Only) or deliver to you via courier(For Other countries)
Sensor will link up to HelpMeCheck server system to check daily on the movement records
If no movement for the day, system will show in web in the morning and prompt user and kin/friend via SMS(during lunch time period) to response to at least go near the sensor or acknowledge via app/website that user still around
If still no response or movement by the next working day afternoon, LAM staff will do a visit to the user home(For Singapore Only)
If still no response,movement or door unanswer during visit, LAM staff will call kin/authorities to open door and check(For Singapore Only)
Motion Sensor Placement Dos and Don'ts
Place it at the Living Room or Internal Walkway
Do not place in the bedroom, kitchen or toilets
Do not point the sensor towards moving parts like Dog/Cat/Bird Cages, Fan, Bulb or Lights or any moving object
Living Alone Monitoring (LAM) VS Others
As you can notice the features, technology we used are different from others
Features
HelpMeCheck LAM
Others
Capture no-movement?
Yes. Capture 1 day or more for inactivity
Less Likely as they only send active notifications.
Capture movement logs?
Yes. Every minute if detected
Yes. But not often
Able to set out of home notice?
Yes. It can be set in the login settings as user may gone overseas/relative/kids' house
No.
Need to install apps to login?
No. Only webpage access. Any browser can access
Yes. Which may failed due to OS version updates
Notifications of Status
Yes. But only via SMS/Web Link if user is inactive for 1 day or more
Yes. Notifications will be sent every a few mins which you might feel disturbed
Link to shared to Kins to view status?
Yes. You can shared status to your children/grandchildren or friends to monitor you. No Limits.
No. Only can view in app which needs user to login for them to view
Can integrate to Condo Security Guard houses, Senior Care Center or Resident Center to help monitor?
Yes. Very simple to integrate as long the users share them the status link. Monitoring up to 400 living alone users at one go on a large LED TV (size at least 50 inches, 1920x1080 resolution)
No. Due to application limitation
Setup cost per user
SGD$199 / USD$169
SGD$2000+
Value Added Services?
Change Bulb/Tap which user can use credits on it(Singapore Only)
No
Ease of Usage
Easy and straight forward
Need alot of logins and updates if application is outdated in OS
Final Verdict
Cheap, Easy, Flexible & Value Added Service preventing elderly/female users from danger.
Costly, difficult and inflexible
Only 1 Package(For Lifetime) @ SGD$199 or USD$169
With the inclusive essential features for most type of elderly users
Hardware Setup
Motion Sensor, Network Linking Up for the elderly user home
Account Setup & Service Credits
Linking up with Helpmecheck account to trace user when user does not walk in the house for a day or two. Consist of 50 credits in account with no expiry date. Can topup at $1 per credit at $50 topup(with 50 credits) in Xeesa Store
No Activity Web Info to Kin
Webpage will show status to Kin. Need Kin to contact user to response by walking near sensor or acknowledge ok. This action is free.
No Activity Response SMS to User and Kin(Singapore Only)
SMS will be trigger during lunchtime to user and Kin/friend to response. A phone call will be made in the afternoon or evening to the elderly user if there is no response/movement. This action will consume 1 credit from the account.
Emergeny Visits(Singapore Only)
HelpMeCheck staff will visit the elderly user if there is still no response from kin/friend or elderly user. This action will consume 10 credits from the account.
*For anyone who is living alone (For Residents of Age 35 onwards)
**If Susan(scenario describe below) bought this package and she live until 98 if she is active and still response to HelpMeCheck. It only cost around SGD$3 a year to have this service.
Example/Scenario for people who need it
Karthik is a 43 years old man working and living alone in London. His family is in India not knowing whether Karthik is ok in London.
Jayden is a 23 years old young man studying and living alone in New York City. His family is in Singapore not knowing whether Jayden is ok there.
Susan is a 38 years old lady working and living alone in Singapore. Her relatives are living overseas.
Ali is 75 years old retiree living alone in Singapore. His wife passed away. No friends or relatives around.
Grandma Lucy is 88 years old retiree living alone in Singapore. Her kids and grandkids are living somewhere else with their busy schedule.
Jason is working overseas and very worried on her mum who is 78 years old of age living alone in Singapore.
FAQ (Freqently Ask Questions)
Question: Is the installation complex or take alot of time?
Answer: No. It only take less than 30mins. Create account, link camera sensor to your home/mobile broadband, configure sensor settings, testing.
Question: Does it need internet to work?
Answer: Yes. We would recommend to use home broadband WIFI 2.4Ghz or 5Ghz network. Alternatively, you may use your HP tethering which you must turn on 24 hours tethering.
Question: What are the included items as indicated in the price(for singapore only)? Any other cost?
Answer: The price is inclusive of the motion sensor camera, delivery, installation, account linking up to system and panel. If the user have movement and response within 1 day time, less likely to use up the 50 credits.
Question: What are the included items as indicated in the price(For Other Countries)? Any other cost?
Answer: The price is inclusive of the motion sensor camera, delivery, configuration, account linking up to system. If the user have movement and response within 1 day time, it will reflect on the link which your kin/friends is monitoring.
Question: What if I used up my 50 credits, how do I topup? (Singapore Only)
Answer: If you have used up the 50 credits due to HelpMeCheck staff SMS/Call you due to inactivity checks or other services. You may topup SGD$50 for 50 credits via the Xeesa Store.
Question: What if i decided not to topup credits, can I still use HelpMeCheck Living Alone Monitoring Service?
Answer: Yes. You still can use the service at SGD$199 or USD$169 first payment as it is for your lifetime until you pass away just like other countries user. Your Kin/Friend still can check online on your inactivity. Unless, the sensor spoiled, you need to get it replaced. So you need to topup again to get it replaced.
Question: Does it cost a bomb to replace the sensor if sensor faulty?
Answer: No, it cost less than SGD$100 or 100 credits with delivery. It should at least last 3-5 years or more.
Question: Can I share my service and account with others?
Answer: No. This is due to his/her friends are not the same as yours.
Question: Can I test out? Can I check how does it work?
Answer: Yes. There is a sensor mount at our showroom(11 Sin Ming Road B3-09 Unit 7, Thomson V Two). You may stand around the vending machine. The sensor will sense that you are around and update to our helpmecheck database. You can see your movement records updated here(By using a testing account). This is an example link where you will share this link to your close friends, kin or relative to know you are still ok.
Question: Is there a group monitoring for our condo security / resident's network(RC)?
Answer: Yes. We can provide the system for RC or Condominium Security if the MCST or RC understand there is a demand due to more living alone in the condo/estate and they are ok to monitor for the residents as a service too. The MCST or RC only need a Web Browser feature LED TV and internet for this monitoring to work. It can monitor upto 400 resident units at one go with a LED TV. You may look at the example below.
Step 1: Sign Up | Step 2: Make Payment | Step 3: Setup Motion Sensor | Done
Contact No
For contacting purpose. HP/TEL ( * Compulsory )
Date of Birth
For verification purpose. Example 01/31/1979 (MM/DD/YYYY) ( * Compulsory )
Gender
Resident Alone Address
For sensor delivery, visiting and monitoring setup purpose ( * Compulsory )
Alert Contact Person 1
For alert purpose if something happen. Person Name ( * Compulsory for Singapore Only, Put 'NA' if other countries)
Alert Contact No 1
For alert purpose if something happen. HP/TEL ( * Compulsory for Singapore Only, Put 'NA' if other countries )
Alert Contact Person 2
For alert purpose if something happen.
Alert Contact No 2
For alert purpose if something happen. HP/TEL
Package Type
For Singapore or Other Country
Your WIFI SID
Linking up sensor to your home network or mobile tethering WIFI SID
Your WIFI password
Set WIFI Password on the sensor to link up your WIFI if there is security (WPA/WPA2 password)
Your WIFI Band/Frequency Range
Usually it is 2.4Ghz, some are 5Ghz. Preferred 2.4Ghz if possible as it is more stable
Remarks
Other information you want us to know
more characters allowed to type
Login Password
For settings purpose to set account by yourself/user
Re-Enter Login Password
Re-enter the password again
For Singapore, Our staff will attend to you shortly within 3 working days to arrange the date of sensor installation
WorldWide Plan Payment Method (Via Credit Card Only for non-Singapore Countries. Eg; Taiwan, Japan, United Kingdom, United States)
Amount: US$169
Model ID: lamwp
You may click the Worldwide Plan below for payment
For other country users, we will deliver the sensor by courier to you with all configurations set. You can just place the sensor at your preferred location according to our best practice on sensor placement
